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The 3 Mistakes I Made as a CEO Learning To Manage Time

The 3 Mistakes I Made as a CEO Learning To Manage Time

by Mike Smerklo | Jan 30, 2018 | Entrepreneurship, Leadership

NOTE:  This post originally appeared on Forbes.com As a CEO, smart time management is critical to success. Let me tell you a dirty little secret: It doesn’t always come naturally, especially to entrepreneurs that become executives. When I was just starting out as an...
I Am the CEO … So Why Am I Confused About How I Should Spend My Time?

I Am the CEO … So Why Am I Confused About How I Should Spend My Time?

by Mike Smerklo | Apr 20, 2017 | Entrepreneurship, Leadership

How a 2×2 Matrix Can Solve Time Management Struggles You’d think that, living in an era of technology-enabled efficiency like we do, it would be simple to manage our time. We have time management apps like Asana and Trello to handle deadlines, reminders, workflows and...
Should the Customer Success Function Report to the Head of Sales or the CEO?

Should the Customer Success Function Report to the Head of Sales or the CEO?

by Mike Smerklo | Mar 9, 2016 | Entrepreneurship, Leadership

For any recurring revenue business, there are seven key reasons why the Customer Success function should report directly to the CEO and NOT the Head of Sales. Customer success has (finally) started to become an established function within SaaS companies. As a startup...
Recurring Revenue Part 3 – Sticky Sweet, Like Ice Cream

Recurring Revenue Part 3 – Sticky Sweet, Like Ice Cream

by Mike Smerklo | Sep 23, 2015 | Entrepreneurship

In Part Three of this series, I dig into my “secret formula” for being discerning when it comes to recurring revenue businesses as an investment opportunity – and how to apply it to make that revenue STICKY SWEET! In my last post, Feel the Churn, I covered...
Mentorship And The Monster Under The Bed

Mentorship And The Monster Under The Bed

by Mike Smerklo | Aug 18, 2015 | Entrepreneurship, Leadership

Five lessons on how mentors can help you keep moving forward on your entrepreneurial journey. When I meet a prospective entrepreneur I have one very simple question that tells me everything I need to know. You might be surprised because it has nothing to do with...
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